26kbd's Privacy Policy

1 What data we collect

We collect certain personal information when you register and use the 26kbd platform. This information is used solely to provide you with a better experience. Full details are outlined below.

In addition to the above, 26kbd may collect information about your website usage through cookies and similar tracking technologies.

2 How Your Information Is Used

26kbd uses the information we collect for the purposes listed below. In each case, we make sure it serves your best interests.

• For account creation, verification, and management.
• To process deposits, withdrawals, and other financial transactions.
• To provide customer service and support.
• To prevent fraud, money laundering, and illegal activities.
• To promote responsible gaming and assist players who may be experiencing difficulties.
• To send promotional offers and bonuses (where you have given consent).
• To improve platform functionality and enhance the user experience.
• To fulfill legal obligations and maintain compliance with regulatory bodies.

3 Data Sharing Policy

26kbd may share your personal information with third parties in limited, specific circumstances. In every case, we ensure that those parties meet our privacy standards.

• Payment Processor: Necessary information is shared with approved payment providers — including Mobile Banking, Nagad, and Rocket — to process transactions.
• KYC verifier: Your information may be shared with licensed third-party agencies for identity verification.
• Legal authorities: Information may be disclosed to relevant authorities when required by a court order or legal obligation.
• Game Provider: Limited data may be shared with licensed game software providers for the operation of slots and casino games.

4 Cookie Policy

26kbd uses cookies and similar technologies on its website. Cookies are small data files stored on your device that help improve your browsing experience.

• Essential Cookies: Essential for the platform to function properly. These cannot be disabled.
• Functional Cookies: To remember your preferences and settings.
• Analytics Cookies: For collecting site usage statistics (optional).
• Security Cookies: For session verification to prevent unauthorized access.

You can manage or delete cookies through your browser settings. However, disabling certain essential cookies may affect the functionality of the platform.

5 Data Security Measures

26kbd uses multi-layered security to keep your data safe. Our technical team monitors systems around the clock.

• All data transfers are secured with 256-bit SSL/TLS encryption.
• Industry-standard firewalls and intrusion detection systems are active.
• Sensitive data is stored on servers encrypted with AES-256 encryption.
• Regular third-party security audits and penetration testing are conducted.
• Two-factor authentication (2FA) is available for your account.
• Automatic alerts are sent if unusual activity is detected on your account.

6 Your rights

26kbd believes every user should have full control over their own data. We uphold the following rights for you.

• Right to Know: You can find out what data we hold about you.
• Right to Rectification: You may request corrections to any inaccurate information.
• Right to Erasure: You may request deletion of your information under certain conditions.
• Right to Portability: You can request a copy of the data we hold about you.
• Right to object: You may object to the use of your information for specific purposes.
• Right to Opt Out of Marketing: You may opt out of promotional communications at any time.

To exercise these rights, contact the 26kbd support team. We will respond to your request within 30 business days.

7 Children's Privacy

26kbd is a platform strictly for users aged 18 and above. We do not knowingly collect personal information from anyone under 18.

A note for parents — please monitor your children's online activity. If you suspect they have created an account, contact 26kbd support immediately.

8 Third-Party Services

The 26kbd platform integrates certain third-party services, such as game software, payment gateways, and analytics tools. These services may have their own privacy policies.

• 26kbd works only with trusted, licensed third parties.
• All third parties are required to comply with 26kbd's data protection standards.
• Information shared with third parties is kept to an absolute minimum.
• External game providers ensure data privacy under the terms of our licensing agreements.

9 Data Retention Period

26kbd does not retain your personal data longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

Even after account closure, certain data may be retained for a defined period due to legal obligations. Once that period expires, the data is automatically deleted.

10 Privacy Policy Updates

26kbd reserves the right to update this Privacy Policy at any time. Any changes will be announced on the website and reflected in the updated date at the top of this page.

• You will be notified at your registered email address whenever significant changes are made.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• You always have the option to close your account if you do not agree with the policy.
• Previous versions of the policy are available upon request from our support team.